TROUBLESHOOTING
Travel eSIM Not Working? What to Check
Practical troubleshooting steps for common travel eSIM connection issues.
Check the basics
Confirm that your travel eSIM is enabled and selected for mobile data. Check that you are in a supported coverage area.
Follow the plan's instructions for data roaming and access point settings where applicable.
Still not connected?
Restart your phone, check available network selection options and review the installation instructions.
Avoid deleting the eSIM profile as a troubleshooting step unless your provider explicitly instructs you to do so.